Fairfax Radio Network

Here's a guide to the audio and video services available, as well as a few troubleshooting tips if you run into difficulties.

Fairfax Radio Network features a range of quality multimedia content, including live streaming audio of the radio stations across the Fairfax Radio Network and selected audio highlights and regional video news updates (note some services may not be available year round).

Live streaming audio, as well as multimedia highlights, can be accessed via the “Listen live” button on the left navigation of mytalk.com.au.

(Some multimedia highlights are also available as podcasts. To learn more about this feature, visit the Fairfax Radio Network Podcast Guide.)

Fairfax Radio Network uses the latest Windows Media Player to stream its audio and video content, which is compatible with the vast majority of computer set-ups. If you are having problems, the following tips may help you to use the service.
 
TROUBLESHOOTING GUIDE

The following troubleshooting guide assumes you are already successfully connected to the Internet.

To play Fairfax Radio Network audio and video, you will need a PC or Macintosh with a modern browser, the most recent version of Windows Media Player and an Internet connection. Some companies may also block streaming multimedia.

Broadband Internet is strongly advised, as audio typically drops out on dial-up connections and video may not show at all on slower connections.

1. Are you accessing the audio or video via a corporate network?

Some companies allow Internet access but block access to media streaming. If you are having difficulties, check your company’s policy on Internet streaming. 

2. Check your Internet browser version?

Internet Explorer version 6 or later or Firefox (Mozilla) version 1.4 or later is recommended. To check the version of your Internet browser, select “Help” from the top menu and then the “About …” option. A dialogue box appears that will show you the version you are running.

These are both free programs. To download the latest version, click on the following links:

Firefox

Internet Explorer

Both programs are available for PC or Mac, so check you are downloading the correct version for your computer.

3. Do you have Windows Media Player?

Microsoft Windows Media Player is also a free program which is available for PC or Mac. You need this program to play the audio and video content, and may experience problems if you have an outdated version of the program. Microsoft Windows Media Player 11 or later is recommended.
If you know you have Windows Media Player already, but are not sure what version you are running, find out using the following steps:

• Open the Windows Media Player program on your computer (separately of your Internet browser
• Click “Help” and then click “About Windows Media Player”. A dialogue box appears that will show you the version you are running
• You can download the latest version for free at the Windows Media Website.
• Microsoft also has a range of support questions and articles relating to its Media Player. A good place to start is the help resource:

WINDOWS MEDIA PLAYER FAQS: CONNECTING TO THE INTERNET

• Mac users will need to download a free program from the internet to listen live.  It is available here: Flip 4 Mac.

Still having problems?

• Fairfax Radio Network is regularly reviewing its online streaming service. While we cannot provide respond to every inquiry, we do use feedback to improve compatibility and user experience.
• Be sure to include as much of the following system information as possible:
• Where you are accessing the streaming from (work or home?)
• Which media on Fairfax Radio Network are you having troubles accessing? Can you access Internet media streaming from other sites?
• Internet connection type (dialup or broadband?)
• Type of computer (eg, PC or Mac)
• Operating system (eg, Windows XP, Mac OS 10.2)
• Version of Internet browser (such as Internet Explorer 6.0) using the steps described above
• Version of Windows Media Player (eg, version 11.0) using the steps described above